Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.

This Cookie Policy explains how RocketLead ("we," "our," or "us") uses cookies and similar technologies on our website and platform.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

• Authentication cookies to keep you logged in
• Session cookies to maintain your session state
• Security cookies to prevent fraud and protect your account
• Load balancing cookies to ensure optimal performance

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Remember your preferences and settings
• Store your dashboard configurations
• Remember your language and region preferences
• Provide live chat and customer support features

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Track page views and navigation patterns
• Measure feature usage and performance
• Identify errors and areas for improvement
• Understand which content is most valuable

2.4 Marketing Cookies

These cookies may be set by our advertising partners to:

• Build a profile of your interests
• Show you relevant advertisements on other sites
• Measure the effectiveness of advertising campaigns
• Limit how often you see an advertisement

3. Specific Cookies We Use

4. Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics: Website usage analysis
• Intercom: Customer support chat functionality
• Stripe: Payment processing
• LinkedIn/Google Ads: Advertising and remarketing

These third parties have their own privacy and cookie policies. We encourage you to review them.

5. Managing Cookies

You can control and manage cookies in several ways:

5.1 Browser Settings

Most browsers allow you to refuse or delete cookies. The method varies by browser:

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and site permissions

5.2 Cookie Consent

When you first visit our website, you will see a cookie consent banner. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences by cookie category

5.3 Opt-Out Links

You can opt out of specific third-party cookies:

• Google Analytics: https://tools.google.com/dlpage/gaoptout
• Google Ads: https://adssettings.google.com
• Network Advertising Initiative: https://optout.networkadvertising.org

6. Impact of Disabling Cookies

If you disable or refuse cookies, please note that:

• Some features of our platform may not function properly
• You may need to log in more frequently
• Your preferences and settings may not be saved
• Some pages may not display correctly

Essential cookies cannot be disabled as they are necessary for the platform to function.

7. Similar Technologies

In addition to cookies, we may use similar technologies:

• Local Storage: Stores data in your browser for faster loading
• Session Storage: Temporary storage that clears when you close your browser
• Pixel Tags: Small images that help us track email opens and website visits

These technologies are subject to the same controls described in this policy.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.